Booking Cancellation: The cancellation of booking services or other puja services which were ordered (according to the organized schedule picked by the client), the policy is approved for a refund:
- Before 2 days: 50 % of the Amount will be refunded, if the booking is cancelled before 2 days.
- Before 1 day: 40% of the Amount will be refunded in case of the booking being cancelled before 1 day.
- Cancellation within the last 24 hours: In this case, no fee is approved for refund as the service would already be in place.
- In case the assigned Pandit reaches the place on time and because of some circumstances the puja is not completed from the customer’s side during the given specific time (Muhurat), there will be no refund provided.
- In case of the consultation, the charges for consultation are non-refundable, whether the customer performed the puja or not.
- Northindianpandit.com will remove the transnational charges mentioned on the invoice from the refund amount before starting it.
- For Pooja Samagri Kits, a refund will only be approved if any damage is caused by our platform. 100% refund will be created if the order is cancelled within 1hrs once made. No refund will be made after 1hrs.